FAQ
Welcome to the True Source Apparel Online Store FAQ page! Below, we’ve answered some of the most common questions to help you learn more about us, our mission, and how we operate.
What is True Source Apparel?
True Source Apparel is an online store where every design tells a story and carries a purpose. Founded by Dray, a devoted Christian and entrepreneur, our brand is dedicated to promoting messages of hope, love, and understanding through our apparel.
Our tagline, "Designs with a Purpose in Mind," reflects our commitment to meaningful fashion that inspires change and uplifts communities.
What is the inspiration behind the logo?
The True Source Apparel logo, featuring the T&S motif, symbolizes Christ's Crucifixion and the Trinity through three interconnected circles. It represents the faith and values that underpin everything we create.
Ordering and Products
What types of designs can I find in your collections?
Our collections include a variety of phrases, quotes, slogans, and colorful apparel designed to inspire positivity, respect, and wellness. Every piece reflects our mission to promote mental and emotional well-being while fostering kindness, compassion, and peace.
How can I place an order?
Shopping at True Source Apparel is easy! Browse our collections, add your favorite items to your cart, and proceed to checkout.
Do you offer custom designs?
At this time, we do not offer custom designs. However, we welcome your feedback and suggestions as we continually expand our collection.
Return Policy
What is your return policy?
We offer a 30-day return policy for items in their original condition, unworn or unused, with tags, and in their original packaging. Certain items, such as custom or sale items, are not eligible for returns.
To start a return, please contact us at draywriter@onetruesource.com for approval.
Mission and Values
What drives the mission of True Source Apparel?
Our mission is to create a meaningful impact on societal disparities by spreading messages of love, compassion, and positivity. Inspired by Romans 12:2, we aim to encourage individuals to renew their minds and embrace transformation over conformity.
How do your designs promote mental and emotional well-being?
Our apparel collections are crafted to inspire individuals to maintain their sanity amidst life’s challenges. By wearing our designs, you can feel uplifted and spread positivity to those around you.
Contact and Support
How can I contact you?
We are available 24/7/365 to assist you!
- Email: draywriter@onetruesource.com
- Facebook: One True Source
- Instagram: @draywriter
- Pinterest: DrayWriter
Social Media and Community
How can I connect with you on social media?
We’d love to connect with you! Follow us for updates, new designs, and inspirational messages:
- Facebook: One True Source
- Instagram: @draywriter
- Pinterest: DrayWriter
Additional Questions
If you have any other questions not listed here, feel free to reach out to us at draywriter@onetruesource.com.
Thank you for choosing True Source Apparel—where every design has a purpose, and every message inspires change. Be safe, love always!